Lower Loft Access Problems - Please Read Help Needed

[SussexR]

Fair enough mate. Good luck with it.

Bear in mind though that the club are trying to act in the interests of the wider audience. If people have bought ST's in an area for families, then they have every right to expect that is exactly what surrounds them. They surely need to know who is occupying a particular seat, in the event that a problem should arise.

Yep thanks. That's a fair point. The fundamental point for me is that when I attend without my Nephew, I am the same person who attends when he is there. So what makes me unacceptable when he isn't. However your point is valid for people who buy on an ad-hoc basis or on the day. In those circumstances I agree with the rule. Just not for season ticket holders.

[SussexR]

I see what youre saying and FWIW I'm in full agreement with BUSHRANGER1982 above, so I do have some sympathy.

I'm just saying it seems rather ironic that if your fellow family-stand members hadn't complained to the club about adults turning up without their kids, non-compliance of T&C's, the swearing etc then this whole issue wouldn't have arisen in the first place. Unfortunately your cause hasnt been helped by this fact.

Yeah I know and I can see the irony of it. The problem is we live in a society where there's always someone to complain. IMHO the club should have dealt with the complaints in a far more constructive and sensible manner (warn those swearing for example) rather than tarring us all with the same brush.

The biggest irony is that by denying us entry they're hurting the very people they need to bring the young fans of the future to the games. How stupid is that?

[brightonr]

Yep thanks. That's a fair point. The fundamental point for me is that when I attend without my Nephew, I am the same person who attends when he is there. So what makes me unacceptable when he isn't. However your point is valid for people who buy on an ad-hoc basis or on the day. In those circumstances I agree with the rule. Just not for season ticket holders.

Now that, I am in 100% agreement with. If your nephew is unable to go, then it should not stop you sitting in your seat.

Obviously though, there are those that would try to sneak a mate in on the sly. Or even give the tickets to a couple of blokes they know if it is they that cannot make it. Hopefully, the club can find a solution to satisfy everyone.

[SussexR]

Now that, I am in 100% agreement with. If your nephew is unable to go, then it should not stop you sitting in your seat.

Obviously though, there are those that would try to sneak a mate in on the sly. Or even give the tickets to a couple of blokes they know if it is they that cannot make it. Hopefully, the club can find a solution to satisfy everyone.

I hope so and that is my sole aim. I suspect that some individuals have taken advantage of the free U8 ticket scheme with no intension of ever taking an U8. Although there are some rules I think if the U8 doesn't go (think it's 3 strikes and you get a a warning) also the adults going in on kids tickets should be policed.

[SussexR]

Now that, I am in 100% agreement with. If your nephew is unable to go, then it should not stop you sitting in your seat.

Obviously though, there are those that would try to sneak a mate in on the sly. Or even give the tickets to a couple of blokes they know if it is they that cannot make it. Hopefully, the club can find a solution to satisfy everyone.

Does that mean I've earn't an email of support then Brighton? I've worked hard to make my point LOL

[Stanley]

The biggest irony is that by denying us entry they're hurting the very people they need to bring the young fans of the future to the games. How stupid is that?

Agreed, and Ian Taylor made it quite clear at the meeting that the last thing the club wants is to stop seats being filled in the ground. In their defence they've admitted that mistakes were made at the Stoke game which they've now learnt from and will not repeat.

Do you have any knowledge of this from the meeting's minutes?:

"QPR - Next steps – the club has written to every adult Season Ticket holder in the Family Stand.

QPR - A group of families will be invited into Loftus Road for a meeting with club staff to discuss any outstanding issues. This meeting will take place before the next home match (Liverpool) and Customer Services, Box Office, Marketing and Operations will all be represented."

[TBLOCKRANGER]

Yep thanks. That's a fair point. The fundamental point for me is that when I attend without my Nephew, I am the same person who attends when he is there. So what makes me unacceptable when he isn't. However your point is valid for people who buy on an ad-hoc basis or on the day. In those circumstances I agree with the rule. Just not for season ticket holders.

You are the same person but your concession obtained ticket isn't valid without a youngster in accordance with the terms and conditions.
Like travelling on the underground and you have an off peak oyster, you can't then turn up at peak time and say it's ok as I'm the same person.
If non accompanying of a child is such an issue then best to pay full price ST in a non family silver section of the stadium and pay the price for a child ST, it will cost you approximately £50 more but you can come and go as you please without needing a child. Alternately call the boxoffice and say you want to upgrade your family concession ST to a full silver and child and happy to pay the upgrade and therefore you can come and go as you please.
I just can't see how the club can reasonably accept your demands as if they do all other ST holders bringing children currently in non family sections will simply say they want their ST to be reduced to concessionary rates.

[SussexR]

Agreed, and Ian Taylor made it quite clear at the meeting that the last thing the club wants is to stop seats being filled in the ground. In their defence they've admitted that mistakes were made at the Stoke game which they've now learnt from and will not repeat.

Do you have any knowledge of this?:

"QPR - Next steps – the club has written to every adult Season Ticket holder in the Family Stand.

QPR - A group of families will be invited into Loftus Road for a meeting with club staff to discuss any outstanding issues This meeting will take place before the next home match (Liverpool) and Customer Services, Box Office, Marketing and Operations will all be represented."

Yes. I've received a letter Phil Beard, it says little and gives me the impression they're going to stick to their guns of relocating people on a game by game basis. (Reading between the lines that is) If so it'll probably bring my 51 years of going to all home games to an end (as I want to sit where I have paid for and not be hawked around like a piece of meat for no good reason).

Re the meeting, I've been invited to the meeting which is next Tuesday evening, so at least I'll have a chance to put my position across.

[SussexR]

You are the same person but your concession obtained ticket isn't valid without a youngster in accordance with the terms and conditions.
Like travelling on the underground and you have an off peak oyster, you can't then turn up at peak time and say it's ok as I'm the same person.
If non accompanying of a child is such an issue then best to pay full price ST in a non family silver section of the stadium and pay the price for a child ST, it will cost you approximately £50 more but you can come and go as you please without needing a child. Alternately call the boxoffice and say you want to upgrade your family concession ST to a full silver and child and happy to pay the upgrade and therefore you can come and go as you please.
I just can't see how the club can reasonably accept your demands as if they do all other ST holders bringing children currently in non family sections will simply say they want their ST to be reduced to concessionary rates.

As I've said, it's not about money, but about where I want to sit. If I wanted to sit in SAR I'd happily pay for it. I didn't ask them to make it a Family Stand and I didn't ask them to, very quietly, to change the Ts & Cs. (Both done with zero consultation with fans).

It's like buying a peak Oyster card and them telling you they've changed the Ts & Cs without advising you and it's now only valid on Mondays & Tuesdays each week.

[SussexR]

You are the same person but your concession obtained ticket isn't valid without a youngster in accordance with the terms and conditions.
Like travelling on the underground and you have an off peak oyster, you can't then turn up at peak time and say it's ok as I'm the same person.
If non accompanying of a child is such an issue then best to pay full price ST in a non family silver section of the stadium and pay the price for a child ST, it will cost you approximately £50 more but you can come and go as you please without needing a child. Alternately call the boxoffice and say you want to upgrade your family concession ST to a full silver and child and happy to pay the upgrade and therefore you can come and go as you please.
I just can't see how the club can reasonably accept your demands as if they do all other ST holders bringing children currently in non family sections will simply say they want their ST to be reduced to concessionary rates.

The other point is it's not just my family affected, there is a lot of family groups who are very unhappy with this. Some with reasons for occasional non attendance of the child being totally unavoidable ( for reasons that I cannot put onto a public forum). And they all, like me, do not want to shoved into poor seats on an ad hoc basis. Not after having paid the club for our selected seats at the beginning of the season. TV& Cs or not.

[dsqpr]

You are the same person but your concession obtained ticket isn't valid without a youngster in accordance with the terms and conditions.
Like travelling on the underground and you have an off peak oyster, you can't then turn up at peak time and say it's ok as I'm the same person.
If non accompanying of a child is such an issue then best to pay full price ST in a non family silver section of the stadium and pay the price for a child ST, it will cost you approximately £50 more but you can come and go as you please without needing a child. Alternately call the boxoffice and say you want to upgrade your family concession ST to a full silver and child and happy to pay the upgrade and therefore you can come and go as you please.
I just can't see how the club can reasonably accept your demands as if they do all other ST holders bringing children currently in non family sections will simply say they want their ST to be reduced to concessionary rates.

Your analogy is not valid TBLOCK. A situation that fits your analogy would be I have a ticket for the Villa match and show up at a different time (e.g. the Liverpool match) and expect to get in. Hard to have a problem with that.

The fundamental difference of opinion here is that you see this as a reasonable condition whereas I and others don't (denying entry to somebody with a ticket!). In fact, I see it as assinine. Just because it is in the T&C does not make it reasonable. What if the club made a condition that "the turnstiles will close 30 mins prior to kick off and anybody not inside the ground at that time will be denied entry - supporters are advised to arrive at least 2 hours before kick off to avoid disappointment". Then you show up 45 mins before kick off like everybody else but unfortunately a lot of people are late that day and you are stuck in the queue when the turnstiles close and are denied entry. Would that be alright with you just because it was in the T&C? If you agree that this would be unreasonable even though it is in the T&C then you will be able to see where I and many others are coming from.

What frigging problem is this assinine rule supposed to solve? SussexR, that is the question I'd ask the club. Because once we have the answer to that one simple question, it will be possible to suggest an alternative solution that does not involve punishing adult season ticket holders when their child can't come to the match!

[SussexR]

Your analogy is not valid TBLOCK. A situation that fits your analogy would be I have a ticket for the Villa match and show up at a different time (e.g. the Liverpool match) and expect to get in. Hard to have a problem with that.

The fundamental difference of opinion here is that you see this as a reasonable condition whereas I and others don't (denying entry to somebody with a ticket!). In fact, I see it as assinine. Just because it is in the T&C does not make it reasonable. What if the club made a condition that "the turnstiles will close 30 mins prior to kick off and anybody not inside the ground at that time will be denied entry - supporters are advised to arrive at least 2 hours before kick off to avoid disappointment". Then you show up 45 mins before kick off like everybody else but unfortunately a lot of people are late that day and you are stuck in the queue when the turnstiles close and are denied entry. Would that be alright with you just because it was in the T&C? If you agree that this would be unreasonable even though it is in the T&C then you will be able to see where I and many others are coming from.

What frigging problem is this assinine rule supposed to solve? SussexR, that is the question I'd ask the club. Because once we have the answer to that one simple question, it will be possible to suggest an alternative solution that does not involve punishing adult season ticket holders when their child can't come to the match!

Thanks DS, you made exactly the point that I was struggling to get across.

[brightonr]

Does that mean I've earn't an email of support then Brighton? I've worked hard to make my point LOL

On the basis that it supports your right to sit in your seat only and not to bring a replacement adult, then I am more than happy to oblige.

Post more, by the way.

[SussexR]

On the basis that it supports your right to sit in your seat only and not to bring a replacement adult, then I am more than happy to oblige.

Post more, by the way.

Agreed Brighton, that's all I want from club to be honest. I will try to post more, must admit I've quite enjoyed trying to get my point of view across.

btw the email address is rangersllsg@gmail.com.

Anyone else can use it as well, if they feel like helping fellow fans get a fair deal

[brightonr]

Agreed Brighton, that's all I want from club to be honest. I will try to post more, must admit I've quite enjoyed trying to get my point of view across.

btw the email address is rangersllsg@gmail.com.

Anyone else can use it as well, if they feel like helping fellow fans get a fair deal

Good on you mate. Some just insult people, rather than patiently working on them.

Now off to read Stanley's thread to see if this really is such a lowbrow site.